REPEAT PREDEFINED

Developing Your Oppertunities Within Your Business

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FAQS SECTION

  • The IT Help Desk will evaluate every request that is initiated. The priority is assigned to a request depending upon:

    • Critical business systems
    • The Impact on the university: size, scope and complexity of the Incident
    • The Urgency to the university: time within which resolution is required

    A lower priority will be assigned if a workaround exists.

    KSU owned off-site equipment must be brought into the office for technical assistance.

  • The IT Help Desk does not  support personal computers/laptops, cell phones or other technical devices.

    The IT Help Desk will provide assistance in connecting your personal device to the Internet.

  • Your password must be secure. A secure password is one that is hard to guess. The password must be at least eight characters long and contain three of the following:

    • Upper Case letters,
    • lower case letters,
    • numbers, and
    • symbols.

    It cannot:

    • Include your name, or
    • be a password used before.
  • Consequences of inappropriate use of student email may include, but are not limited to:

    • loss of computer privileges, and
    • school suspension.
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  • Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

  • Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.